Frequently Asked Questions
PaydaySpot.com is excited about all the new and exciting things we are able to offer our payday advance customers.
From low fee cash advances to quick loan approvals, PaydaySpot is your source for some of the best payday advance deals on the Internet!
Select a state to view FAQs specific to your area.
General Questions
- How does PaydaySpot.com work?
- PaydaySpot.com provides short-term payday advance loans that are electronically deposited to your checking account. When your loan comes due, we will debit the amount borrowed plus the service fee, from your checking account, saving you the hassle of driving to a cash advance store.
- How soon can I get my money?
- When we approve your payday loan application on a banking day, before 7:00 PM EST, we will transfer the money via ACH to your bank overnight. Depending on your bank's processing schedules and policies, you should have your payday advance funds posted to your account the following banking day. Please use the chart below to determine when your cash advance funds will be available. Please note the chart assumes none of the days are bank holidays, and that the exact availability of the loan funds is subject to your bank's processing schedules and policies. If you have any questions, please contact your bank's ACH department.
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Day/Time of Approval
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Available Mon
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Available Tues
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Available Wed
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Available Thur
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Available Fri
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Monday by 7:00 PM EST
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Tuesday by 7:00 PM EST
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Wednesday by 7:00 PM EST
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Thursday by 7:00 PM EST
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Friday by 7:00 PM EST
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- Can I use a savings account?
- At this time we do not allow use of a savings account for payday loan deposits and payments. Please check back in the future to see if we have amended this requirement.
- What are the minimum requirements to apply for a cash advance with PaydaySpot.com?
- You must have a minimum of $1000 in payday or income deposits each month.
- You must be at least 18 years of age.
- You must have a valid checking account that has been open and in use for at least 90 days.
- When will my loan be due?
- Your payday loan due date is usually on the day of your next payday. Please visit our Fee Schedule for more information.
- What if I only get paid once a month?
- Only get paid once a month? No problem! As long as you have a minimum of $1000 in payday or income deposits per month, you can apply for a loan with PaydaySpot.com.
Note: when getting paid on a monthly basis, your options for loan extensions change. Please see your state’s specific FAQ section, or visit our fee schedule for more information.
- What are my options for repayment?
- Repaying your payday loan couldn’t be easier with PaydaySpot.com. On the day your payment is due, we will electronically debit your checking account for the amount of the loan, plus the service fee.
- What if I have bad credit?
- PaydaySpot.com and our friendly customer service representatives will work to get you a payday loan, even if you have been turned down in the past.
- How do I know when my loan is approved?
- You will receive contact via phone or email, when your payday advance loan is approved. Please double check that your phone number and email address are up to date.
- Can I pay off my loan early?
- Please see your applicable state laws regarding early payoff of payday loans.
About My Account
- How can I update my account profile (address, email, employer, etc)?
- Please contact our customer service representatives at 1-800-471-3172. They are available from 9 a.m. to 7 p.m., Monday through Friday for your convenience.
- How can I update my bank information?
- At this time, we are requesting that you call in to change all bank information. Please contact our customer service representatives at 1-800-471-3172.
- How is my information protected?
- Personal information security is a top priority for PaydaySpot.com. From passwords to encryption, we have your security concerns covered.
- Password protection. We do not allow access to your account without verification of your identity. We do this by requesting a username and password on each log in.
- 128 bit key SSL encryption. We scramble all information exchanged between you and PaydaySpot with 128 bit key SSL encryption. In addition, PaydaySpot is a VeriSign Secure Site, meaning that information sent to this site is protected against disclosure to third parties.
- Firewall protection. We protect all your data with firewalls that prevent access to your information. We also use special encryption to further ensure protected data.
- Secure Rooms. We protect the servers that store personal information with locked doors and allow only limited access by certain employees.
Alabama FAQs
- What are your fees?
- The fee is $17.50 per each $100 loaned.
| Amount | Fees | Total |
| $100 | $17.50 | $117.50 |
| $150 | $26.25 | $176.25 |
| $200 | $35.00 | $235.00 |
| $250 | $43.75 | $293.75 |
| $300 | $52.50 | $352.50 |
| $350 | $61.65 | $411.65 |
| $400 | $70.00 | $470.00 |
| $450 | $78.75 | $528.75 |
| $500 | $87.50 | $587.50 |
- How much can I borrow?
- The dollar amount you are allowed to borrow is based off of many different factors. $500 is the maximum amount we allow for approved customers.
- What if I need to extend my payment?
- Alabama does allow consumers a maximum of one loan extension per loan.
- How many times can I extend my loan?
- Alabama does allow consumers a maximum of one loan extension per loan.
- How soon after I repay my loan can I take out another loan?
- You must wait 5 banking days after the date that your payday advance is paid in full before you are able to obtain a new loan.
- What is the cost of credit?
- The APR for a 14-day $100 loan is 456.25%.
California FAQs
- What are your fees?
- The fee is $17.65 for a 14-day $100 loan.
| Amount | Fees | Total |
| $100 | $17.65 | $117.65 |
| $150 | $26.48 | $176.48 |
| $200 | $35.30 | $235.30 |
| $250 | $44.13 | $294.13 |
- How much can I borrow?
- The dollar amount you are allowed to borrow is based off of many different factors. California currently sets the maximum amount you can borrow at $250 per loan.
- What if I need to extend my payment?
- In accordance with California law, you must pay your loan in full on your due date.
- How many times can I extend my loan?
- In accordance with California law, you must pay your loan in full on your due date.
- How soon after I repay my loan can I take out another loan?
- You must wait 5 banking days after the date that your short-term loan is paid in full before you are able to obtain a new loan.
- What is the cost of credit?
- The APR for a 14-day $100 loan is $460.16%
California Deferred Deposit Transaction Law Disclosures:
- We cannot make a deferred deposit transaction contingent on the purchase of another product or service.
- A fee of $15 may be charged if the check you give to us is returned unpaid.
- You cannot be criminally prosecuted or threatened with prosecution in conjunction with a deferred deposit transaction for a returned check.
- We may not accept any collateral in conjunction with a deferred deposit transaction and cannot make a deferred deposit transaction contingent on the purchase of another product or service.
- Your check may be negotiated as part of this deferred deposit transaction, which is made pursuant to Section 23035 of the Financial Code. If we sell or otherwise transfer your debt, any debt held or transferred pursuant to a deferred deposit transaction is not subject to the provisions of Section 1719 of the Civil Code and you will not be required to pay treble damages if the check does not clear.
- The Department of Corporations toll-free number for receiving calls concerning customer complaints and concerns is 1-866-ASK-CORP (1-866-275-2677).
- The licensee cannot use the criminal process against a consumer to collect any deferred deposit transaction.
Hawaii FAQs
- What are your fees?
- The fee is $17.65 per each $100 loaned.
| Amount | Fees | Total |
| $100 | $17.65 | $117.65 |
| $150 | $26.48 | $176.48 |
| $200 | $35.30 | $235.30 |
| $250 | $44.13 | $294.13 |
| $300 | $52.95 | $352.95 |
| $350 | $61.78 | $411.78 |
| $400 | $70.60 | $470.60 |
| $450 | $79.43 | $529.43 |
| $500 | $88.25 | $588.25 |
- How much can I borrow?
- The dollar amount you are allowed to borrow is based off of many different factors. $500 is the maximum amount we allow for approved customers.
- What if I need to extend my payment?
- In accordance with Hawaii law, you must pay your loan in full on your due date.
- How many times can I rollover/renew my loan?
- Hawaii law does not allow you to rollover/renew your loan, therefore you must pay your loan in full on your due date.
- How soon after I repay my loan can I take out another loan?
- You must wait 5 banking days after the date that your deferred deposit/payday advance is paid in full before you are able to obtain a new payday loan.
- What is the cost of credit?
- The APR on a 14-day $100 loan is 460.16%.
Kansas FAQs
- What are your fees?
- The fee is $15.00 per each $100 loaned.
| Amount | Fees | Total |
| $100 | $15.00 | $115.00 |
| $150 | $22.50 | $172.50 |
| $200 | $30.00 | $230.00 |
| $250 | $37.50 | $287.50 |
| $300 | $45.00 | $345.00 |
| $350 | $52.50 | $402.50 |
| $400 | $60.00 | $460.00 |
| $450 | $67.50 | $517.50 |
| $500 | $75.00 | $575.00 |
- How much can I borrow?
- The dollar amount you are allowed to borrow is based off of many different factors such as monthly income. Kansas allows consumers to borrow a maximum of $500.00 per loan.
- What if I need to extend my payment?
- Kansas does not allow consumers to extend on their loan, therefore consumers must repay their loan principle plus the finance charge on the date the loan is due.
- How many times can I rollover/renew my loan?
- Kansas does not allow any loan extensions, therefore consumers must repay their loan principal plus the finance charge on the date the loan is due.
- How soon after I repay my loan can I take out another loan?
- You must wait 5 banking days after the date that your payday advance is paid in full before you are able to obtain a new loan.
- What is the cost of credit?
- The APR for a 14-day $100 loan is 391.07%.
Utah FAQs
- What are your fees?
- The fee is $25.00 per each $100 loaned.
| Amount | Fees | Total |
| $100 | $25.00 | $125.00 |
| $150 | $37.50 | $187.50 |
| $200 | $50.00 | $250.00 |
| $250 | $62.50 | $312.50 |
| $300 | $75.00 | $375.00 |
| $350 | $87.50 | $437.50 |
| $400 | $100.00 | $500.00 |
| $450 | $112.50 | $562.50 |
| $500 | $125.00 | $625.00 |
- How much can I borrow?
- The dollar amount you are allowed to borrow is based off of many different factors. $500 is the maximum amount we allow for approved customers.
- What if I need to extend my payment?
- Residents of the state of Utah may renew/rollover their loan a max of four (4) times by paying any interest & fees due at the time of such renewal. NOTE: the loan may not be renewed/rolled over if doing so requires the customer to pay the amount owed on the loan in whole or in part beyond ten (10) weeks from the initial execution date of the loan.
- How many times can I rollover/renew my loan?
- Residents of the state of Utah may renew/rollover their loan a max of four (4) times by paying any interest & fees due at the time of such renewal. NOTE: the loan may not be renewed/rolled over if doing so requires the customer to pay the amount owed on the loan in whole or in part beyond ten (10) weeks from the initial execution date of the loan.
- How soon after I repay my loan can I take out another loan?
- You must wait 5 banking days after the date that your deferred deposit/payday advance is paid in full before you are able to obtain a new payday loan.
- What is the cost of credit?
- The APR on a 14-day $100 loan is 651.79%
- For complaints, please contact us at 1-866-276-7271.
- Utah residents may contact the Utah State Department of Financial Institutions at 1-801-538-8830.
- Residents of other states may contact the regulatory agencies of the states in which they reside.
- What if I want to prepay my deferred deposit loan prior to my due date?
- You can make partial payments in increments of at least five ($5.00) dollars on the deferred deposit loan at any time prior to maturity without incurring additional charges above the charges provided in your written contract. Depending on the amount you decide to prepay, you may be entitled to a rebate of interest.
- What if I want to cancel my loan deposit?
- You may cancel future payment obligations under your loan agreement, without cost or finance charges, no later than 7:00 p.m. EST of the next business day immediately following the disbursement date ("rescission deadline").
To cancel future payment obligations on your loan, you must inform us by calling us at 1-800-471-3172 by or before the rescission deadline. You must inform us that you want to cancel the future payment obligations on your loan and that you authorize us to effect a debit entry to your account for the principal amount of the loan agreement. In the event that we timely receive your notice of cancelation on or before the rescission deadline but before the loan proceeds have been credited to your account, we will not initiate a debit entry to your account and both your and our obligations under your loan agreement will be cancelled. In the event that we timely receive your notice of rescission on or before the rescission deadline but after the loan proceeds have been credited to your account, we will effect a debit to your account for the principal amount of your loan agreement. If we receive payment of the principal amount via the debit, our and your obligations under your loan agreement will be rescinded. If we do not receive payment of the principal amount via the debit, then your loan agreement will remain in full force and effect.